Hold the space your work needs
Choose the dates, number of days, and quantity to hold. The saved service event reduces availability at once without adding a customer to the attendee list.
Servicing events
Block out capacity for servicing, maintenance, deep cleans, or staff holds without creating a customer booking. The capacity is consumed, but customers never see the booking.
Capacity holds for anything that is not a customer
Equipment goes out for repair. A venue needs a deep clean. A boiler is serviced. Staff need a hold on a date for an internal event.
Without a way to reserve capacity, an organiser either creates a customer booking (which clutters the attendee list and triggers confirmations) or leaves the capacity open and hopes no one books it.
Servicing events solve this. A servicing event consumes capacity the same way as a real booking, but it is not a customer. There is no QR code, no ticket email, no contact record, and no payment. Customers never see it.
How it works
A servicing event is created from the admin panel. You give it a name, a start date, a number of days, and how many units of each event it holds. The capacity is taken from the same pool as real bookings, so availability updates immediately.
Because servicing events use the same capacity engine, there is nothing new to learn. If an event has 10 spaces and you create a servicing event holding 3, customers see 7 available.
Where servicing events appear
Servicing events appear in their own section of the admin panel, with a list, create, edit, duplicate, and delete. The dashboard shows upcoming service events so you can see what is coming.
They do not appear anywhere a customer would look. The public ticket page, QR codes, wallet passes, check-in, bulk email targets, and CSV attendee exports all filter them out. The only place they appear alongside real bookings is the admin calendar, where they are labelled clearly.
Record the cost
A servicing event can have costs recorded against it - the price of the repair, the cleaning crew's fee, the part that was replaced. Each cost posts to the ledger against the listing it affects, so the listing's profit reflects both income and costs.
Costs are recorded with an amount, a memo, and the listing they relate to. Editing a cost later adds an adjustment leg rather than rewriting history, so the ledger stays auditable.