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Chobble Tickets vs PromoTix

PromoTix is a US ticketing and event-marketing platform that describes its ticketing as fee-free for organisers. This page compares it to Chobble Tickets.

Open source & flat fee PromoTix alternative

PromoTix sells its ticketing as costing the organiser nothing. On the free plan the charge moves to the attendee, who pays 3.5% + £1.19 on every paid ticket. On the Professional plan that fee can be removed by buying an annual subscription, and PromoTix does not publish what that subscription costs.

Chobble Tickets charges the organiser £50/year or £5/month and charges nobody a per-ticket fee. The source code is published under the AGPL-3.0-only licence, so anyone can read it, fork it, or run their own copy. PromoTix does not publish its source code.

Pricing comparison

PromoTix lists two plans on its GBP pricing page. Ticketing + Marketing carries no organiser subscription and charges attendees 3.5% + £1.19 a paid ticket. Professional Enterprise removes that fee in exchange for a customised annual subscription, and the page asks you to request a price rather than showing one.

On the free plan that fee comes to £1.54 on a £10 ticket, £1.72 on a £15 ticket and £1.89 on a £20 ticket. As a share of the ticket price that is 15.4%, 11.4% and 9.5%, because the £1.19 stays the same however cheap the ticket is. Adding your own service fee on top costs a further £0.99 a paid ticket.

Chobble Tickets charges a flat £50/year or £5/month, or £25/year for charities, community groups, artists and musicians on the annual plan. There are no per-ticket platform fees and no feature tiers. Against the PromoTix free plan, the £50 is repaid after about 33 tickets at £10, 30 at £15 or 27 at £20.

Payment processing is separate on both platforms. PromoTix's support page says it charges nothing for processing and that Stripe does, and Stripe's UK rate is 1.5% + 20p a payment. Chobble Tickets connects to the organiser's own Stripe, Square or SumUp account on the same basis.

The other PromoTix charges

Several PromoTix features carry their own rate on top of the ticket fee. An organiser who uses them should add these to the total.

  • Merchandise and add-ons cost 10% of the sale
  • Ambassador transactions cost 10% on the Professional plan
  • Unsecured streaming costs £0.75 a viewer
  • Secured streaming costs £0.99 a viewer per two hours at 720p, or £1.39 at 1080p, plus £5 an event to set up
  • Push notifications cost £50 to set up and £0.01 each
  • PromoTix Reseller, the secondary resale marketplace, charges 10% or $1.99, whichever is greater

The published figures do not always agree with each other. The GBP pricing page says attendees pay 3.5% + £1.19, while the support page lists event ticketing as "0% to 3% depending upon plan".

The fee for passing on your own service charge is also written three ways: £0.99 a ticket on the GBP pricing table, $0.99 on the support page and $1.00 in the pricing page's own FAQ. Check the current figure with PromoTix before pricing an event.

Interactive cost calculator

Drag the sliders to see how costs compare at different volumes:

Total takings £2,000.00
Chobble Tickets PromoTix
Annual fee £50.00 £0.00
Platform fees £0.00 £0.00
Payment processing £0.00 £0.00
Total cost per year £0.00 £0.00
Cost per ticket £0.00 £0.00

"Your share" assumes the organiser pays the fees out of the ticket price. Where a platform lets the organiser add its fees on top, the buyer pays them and the organiser keeps more than the figure shown. These figures exclude VAT and cover paid tickets. Several platforms charge nothing for free tickets, and the notes below record that where it is published.

PromoTix free plan fees: 3.5% + £1.19 per paid ticket on the GBP price list, charged to the attendee by default, with the organiser able to absorb it instead. This calculator applies it as an organiser cost, matching its assumption for every other provider. PromoTix says it charges nothing for payment processing and that Stripe does, so Stripe's UK rate (1.5% + 20p) is shown separately. Adding your own service fee costs a further £0.99 per paid ticket. Merchandise and add-ons carry 10%, ambassador transactions carry 10% on the Professional plan, and streaming and push notifications are priced separately. The Professional plan removes the per-ticket fee for a customised annual subscription whose price PromoTix does not publish, so it has no row here. Chobble Tickets: £50/year or £5/month flat (£25/year for charities, community groups, artists and musicians on the annual plan) + Stripe, Square or SumUp processing (1.5% + 20p). Source: promotix.com/pricing-gbp (August 2026).

Feature comparison

PromoTix is a ticketing platform with marketing and live-streaming tools built around it, aimed at music events, festivals and venues. Chobble Tickets is a smaller ticketing platform with a public website attached. Here is the breakdown.

Both platforms share some features

  • Online ticket sales with Stripe payment processing
  • Apple Pay and Google Pay at checkout
  • Unlimited events and unlimited ticket types
  • QR code scanning for check-in at the door
  • Email confirmations to attendees after booking
  • Event capacity limits
  • Free events with no platform charge
  • Refund processing from the admin panel
  • CSV export of attendee and sales reports
  • Discount and promo codes
  • Box office and door sales
  • Add-ons and extras at checkout
  • Complimentary tickets and walk-ins added by the organiser
  • Ticket transfers between attendees
  • Embeddable checkout on the organiser's own website
  • Staff accounts with roles and permissions
  • Recurring and repeating event dates
  • Zapier connections (PromoTix has a Zapier integration; Chobble connects through webhooks)

PromoTix has features Chobble Tickets doesn't

  • Ambassador and street team programmes - recruit promoters, set commissions per ticket type, track their social posts and pay them from the platform. Ambassador network access is on the Professional plan
  • Reserved seating - build seating charts, remove specific seats from inventory and price by section. Chobble supports general admission only, and PromoTix puts this on the Professional plan
  • Native iOS and Android organiser app - scan tickets, sell at the door and manage guest lists from a dedicated app. Chobble has a web-based scanner that works from any phone browser
  • Branded mobile apps for attendees - publish a custom app for a festival or venue to the iOS and Android stores, with a CMS behind it (Professional plan)
  • Live streaming with ticketed access - broadcast to a secured stream at 720p or 1080p, or ticket an unsecured stream on Zoom, Facebook, YouTube or Twitch
  • RFID wristbands - fulfilment, access control, cashless payments and sponsor activations (Professional plan)
  • Season tickets - one pass covering a run of events (Professional plan)
  • Viral contest registration pages - collect entrants before tickets go on sale and reward them for sharing
  • Spotify artist insights - listening data about the people buying tickets, used for booking decisions
  • Customer spending insights - average spend, events attended and merchandise analytics per buyer
  • Multi-currency - PromoTix publishes its price list in twelve currencies including GBP, EUR, USD, AUD and CAD. Chobble uses one currency per instance
  • Consumer marketplace - events are listed on the PromoTix home page for buyers to browse. Chobble does not run a marketplace
  • Secondary resale marketplace - PromoTix Reseller lets attendees resell tickets, including tickets bought from other platforms
  • Buy now, pay later - PayPal Pay Later and Klarna at checkout
  • Mailchimp integration and tracking pixels - Google, Facebook and AdRoll pixels on event pages
  • Boca ticket printing - printed tickets through the box office
  • Dedicated client success manager - a named contact, with onboarding and strategy calls (Professional plan)

Chobble Tickets has features PromoTix doesn't

  • Encryption at rest - attendee personal data uses hybrid RSA-OAEP + AES-256-GCM and requires an authorised keyed user, including an optional recovery owner if enabled. PromoTix handles attendee data under its own privacy policy
  • Open source - the complete product source is published under AGPL-3.0-only with no proprietary feature tier. PromoTix is closed source and describes its platform as patented
  • Self-hosting option - run the platform on selected infrastructure without a Chobble software licence fee. PromoTix is hosted-only
  • Flat pricing with all Chobble features included - £50/year or £5/month covers every current Chobble feature, with no higher tier for seating, apps, API access or white-label pages
  • Public JSON API on every plan - read listings and availability, no API key required. PromoTix describes its API as an Enterprise product with no published price
  • Admin API on every plan - authenticated CRUD for listings, groups and holidays via API keys
  • Webhooks on every plan - a POST request per booking, set globally or per event. PromoTix lists webhooks under its Enterprise API
  • Custom domain - run ticket pages on a domain you own. PromoTix documents no custom-domain feature
  • Subscribable ICS calendar feed and RSS feeds - one feed that updates subscribers automatically when you add events
  • Custom email providers - use Resend, Postmark, SendGrid or Mailgun so confirmations come from your own domain. PromoTix sends tickets from no-reply@promotix.com
  • Liquid email templates - control the confirmation email subject, HTML and text body
  • Apple Wallet and Google Wallet passes - tickets that live in the phone's wallet app
  • Pay-what-you-want pricing - let buyers enter their own price above a minimum
  • Deposits and balance payments - take part of the price now and the rest later
  • Parent/child listings and listing groups with shared capacity caps
  • Daily listings with holiday blackouts and a calendar picker
  • Non-transferable tickets - a per-listing toggle requiring ID verification at check-in
  • Public-facing website and CMS - a homepage, content pages, news posts and a contact form with spam protection, edited in Markdown with custom CSS
  • Full database backup - download every table as one zip from the admin panel
  • Catalogue import and export - move event setup to another Chobble Tickets host as versioned JSON
  • Square and SumUp as payment providers alongside Stripe. PromoTix's support page says it supports Stripe only, while its pricing page also lists PayPal
  • Community Interest Company - run by a CIC, a UK legal structure that locks the company's assets for community benefit

Data ownership

PromoTix is a proprietary platform, and attendee data lives on servers it operates. Its privacy policy says personal information may be stored and processed in the United States.

The policy names the safe harbor framework set out by the US Department of Commerce as the basis for handling data from the European Union. The Court of Justice of the European Union invalidated that framework in 2015, and two later frameworks have replaced it since.

The privacy policy reserves broad rights over accounts created on the platform. It says PromoTix may market to and solicit anyone as a client or member of the application with new opportunities regarding other campaigns and shows other users may create. Anyone who buys a ticket to your event gets an account, so your attendees fall inside that clause.

The marketing tools work from the same pool. The PromoTix support page says organisers can build custom audiences from contacts in the PromoTix database and filter them by age, previous spending history, interests and listening habits. That is the other side of the same arrangement: other organisers can reach your attendees the same way you reach theirs.

PromoTix also describes a sponsor arrangement. Where a sponsor pays an attendee's ticket service fees, the policy says PromoTix may share the attendee's contact information with that sponsor, and that the sponsor may contact them later. The policy states that PromoTix does not sell, rent or lease its customer lists to third parties.

With Chobble Tickets, attendee data is encrypted at rest with the site's public key. An authorised keyed user can decrypt it, including an optional recovery owner if enabled. Chobble does not run an event marketplace, does not market to attendees, and its income comes from the annual fee organisers pay.

When PromoTix might be the better choice

  • You run music festivals, tours or venues and want ambassador and street team tools built into the ticketing
  • You need reserved seating with a seat picker
  • You want a branded mobile app for your festival or venue
  • You want ticketed live streaming alongside in-person tickets
  • You use RFID wristbands for access control or cashless payments
  • You sell in currencies other than pounds
  • You want your events listed on a consumer marketplace
  • You want buyers to be able to resell tickets through the platform
  • You sell enough merchandise to want it in the same checkout
  • You prefer the attendee to carry the ticketing charge rather than paying a subscription yourself
  • You sell few enough tickets that a per-ticket fee costs less than £50 a year, which is under about 30 tickets at £15

When Chobble Tickets is the better choice

Who runs PromoTix?

PromoTix is operated by PromoTix, Inc., which gives a postal address of 9004 Vista Concordia, Christiansted, VI 00820, in the US Virgin Islands. The company describes itself as founded by event organisers, and says the platform launched publicly on 20 April 2020 after an earlier product called PromoJuice. Its site is written for a US audience, with a UK price list published as one of twelve currency variants.

Chobble Tickets is run by one person as a Community Interest Company (CIC), a UK legal structure that locks the company's assets for community benefit. The registered name is Chobble CIC, company number 17050113, registered in Prestwich, Manchester. All of Chobble's code is public under AGPLv3, and the platform can be self-hosted by anyone without depending on Chobble as a company.

Pricing sources

The pricing and feature information on this page was verified in August 2026. Fees and feature allocations may change. Check the links below for the latest figures.