Send email campaigns to segments of your attendees through your own email provider, with a preview step before anything goes out, saved templates, and a public unsubscribe page.
Each campaign targets a segment of your attendees. You can email everyone who has ever booked, attendees of active listings, attendees of listings that have not happened yet, attendees of one specific listing, everyone booked on one date of a listing sold date by date, or a single attendee.
A date's own group is reached from that date on the listing's attendee list. A booking covering several days belongs to each day it covers, so a hall booked Friday to Sunday hears about Saturday.
The listing, date and single-attendee targets are reachable from the relevant admin pages, so you can start an email from the listing, date or attendee you are already looking at.
Sending is a two-step process. You compose the email, then Chobble Tickets shows a preview with the rendered message, the recipient count, and how many recipients will be skipped because they have unsubscribed.
Your draft is saved between the compose and preview steps, encrypted with your account's key. You can also save subject and body pairs as reusable templates for future campaigns.
You mark a campaign as a promotion or leave it as news. A promotion skips anyone who has asked not to hear from you, and the preview says how many people that is. A promotion with nobody left to write to is refused rather than sent to no one.
A message that is not a promotion is news about something the person booked, so it reaches everyone whose booking left an email address, whether or not they unsubscribed. A moved start time, a change of room or a cancelled session reaches the whole list.
You choose which contact fields a listing collects, and an email address is one you can leave out. A listing that does not ask for one has nowhere to send these messages, so ask for an email on any listing whose attendees you may need to write to.
A paid listing taking payment through Square has to ask for an email whatever you decide here, because Square's checkout will not open without one.
Every marketing email includes an unsubscribe link. The link leads to a public page where the recipient can unsubscribe, resubscribe, or ask for their contact record to be deleted, without logging in.
Unsubscribed recipients are excluded from marketing sends automatically. Chobble Tickets also keeps a per-contact history showing how many times each person has been contacted, when, and with what subject line, plus a private notes field. The preview page uses this history to show how often the audience has already been contacted.
Bulk email sends through the email provider you configure: Resend, Postmark, SendGrid, or Mailgun. Messages are sent in batches using each provider's batch endpoint, and the send report shows how many emails were attempted and whether any batch failed.
Because the emails come from your own provider account and your own sending address, its delivery records stay in that account. If no provider is configured, the preview can open a prepared message in your email program with recipients placed in BCC, or show the address list for copying.