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Logistics

For bookings that need something taken to the customer, Chobble Tickets gives each booking a drop-off and a collection, each assigned to a van, driver or crew. Drivers sign in to a run sheet of today's and tomorrow's jobs and mark each one done.

For events with a physical delivery

Some bookings involve getting something to the customer - a portable toilet dropped off, a marquee put up, a van arriving at a specific time. Chobble Tickets has a built-in logistics system for these.

When you enable logistics on your site, events gain a "Needs logistics" option. Each booking line on a logistics event gets a drop-off agent (the start) and a collection agent (the end), plus optional times for each.

Logistics agents

An agent is a named resource - a van, a driver, a crew. You create and manage agents from the logistics settings page, and assign users to each one. Agents are encrypted like the rest of your data.

On the attendee record, you can keep one shared pair of agents for the whole booking, or split them so each delivered event has its own drop-off and collection agent.

The deliveries run sheet

Users assigned to an agent see a deliveries run sheet showing today's and tomorrow's drop-offs and collections. Each entry shows the booking details, the address, phone number, a map link, and the ticket token. With postcode lookup enabled, customers pick their address from a list at checkout, so the address on the run sheet is accurate.

Each leg has a "Mark done" toggle, so the agent can confirm a delivery or collection as it happens, from any device with a browser.

Owners and managers reach the run sheet from the calendar menu. The calendar also gains an agent filter, so you can see only the bookings a specific agent is handling.

Mobile delivery run sheet showing Maya Patel's marquee drop-off and collection
Each delivery day keeps the customer details, map links, times, assigned agent, and completion controls together.

Agent-class users

You can invite a team member as an agent-class user. An agent sees only the deliveries run sheet - no events, no attendees, no settings. This is useful for drivers or crew who only need their day's jobs and should not see anything else.

See the multi-user page for more on user roles.

Example

A skip hire firm has two lorries set up as agents, "Lorry 1" and "Lorry 2". A customer books a four-yard skip for a week from Monday, choosing their address by postcode at checkout. The office assigns the drop-off to Lorry 1 on Monday and the collection to Lorry 2 the following Monday. Each driver sees the job on their run sheet the day before, with the address, phone number and a map link. Chobble's skip hire demo shows the booking side of this setup.

Limits

Logistics records who goes where and when. They do not plan routes, track vehicles or work out delivery prices by distance or zone. The run sheet shows today and tomorrow only, so the calendar is the place to plan further ahead.